24 September 2013 Gas Fireplaces

Pilot Lighting Instructions for Heat-N-Glo Gas Fireplaces


Locate gas supply valve (typically behind louvers, below glass opening - may be red or blue).


Open valve by pivoting handle to be parallel to gas line.


Locate pilot assembly with spark ignitor (located behind and below logs in the firebox - typically in the bottom center).


Then locate red or black ignitor button.* Push ignitor to verify spark at pilot area.


Locate the black or green valve control knob (knob with the words "ON", "OFF" and "PILOT" on it).  Push in and rotate counter-clockwiseuntil the word "pilot" is in the 6 o'clock position.**


While pressing and holding in the valve knob (in "PILOT" position - it should press in about 1/4"), press the red piezo button repeatedly (once per second) until the pilot ignites. If the pilot does not light, wait 5 minutes and try again.  Once the pilot is lit, continue to hold the valve knob in for 30 seconds, then slowly release.


If the pilot light goes out, contact Sundance Energy at 1-800-888-1045 for service. Remember to shut the gas supply valve off (picture #1).  If it remains lit, press the valve knob in slightly and rotate counter-clockwise until the word "ON" is in the 6 o'clock position.


Finally, turn the unit's ON/OFF switch (or wall switch or remote control) to the "ON" position to start your fire.


Enjoy your fireplace!

*If you do not see a red or black spark ignitor button, you do not have a manual ignition system. If power is actively supplied to your fireplace, simply turn the on/off button, wall switch or remote control to "on" to ignite your main burner.

**Note: Some valve assemblies may be inverted in their brackets. If yours appears to be the mirror image of picture #4, then the word "PILOT" will be in the 12 o'clock position to light the pilot, and "ON" will be set to the 12 o'clock position to turn on your main burner.